SERVICE SUPPORT_NETWORK_Guangdong Kaitailong Furniture Co., LTD. _ Auditorium chair _ cinema chair _ theater chair _ ladder desk

Pre-sale service

1. Well-trained professional marketing personnel provide professional and all-round consulting services for each customer. Through good communication skills, combined with the site environment and customer functional requirements, and comprehensive consideration of the user's image appeal and project budget, they propose comprehensive and reasonable project supporting suggestions for customers.

2. Before the business contract is concluded, the engineering design department of the company can carry out a field survey of the user's environment to provide users with a comprehensive and personalized configuration scheme.

In-sale service

1. Production in strict accordance with the requirements of the contract, continuous innovation of production technology to improve product quality, fast transportation, to ensure the smooth delivery of goods.

2, equipped with experienced project management personnel and site installation personnel, do a good job in site management, to ensure the installation effect.

No worries after sale

1. Within five years from the date of purchase of Kaitron products, within the scope of free warranty and free maintenance, the company will enjoy free warranty service and provide lifelong maintenance, technical consultation and guidance.
2, door-to-door delivery, installation and commissioning;
3. Observe and test the use of the products on site within one week after delivery;
4. After installation and acceptance, provide professional maintenance and use skills training;
5, during the use of regular visit, check the quality of products, found problems in time to deal with;
6. Pre-store spare parts for customers, and provide customers with a certain number of spare parts when products are delivered to use;
7. During the warranty period, if the product cannot be used normally, substitute products shall be provided to ensure normal use.